Frequently Asked Questions

Frequently Asked Questions About Personal Care

  • What is personal care?

    In the past, if a senior needed help with something as simple as dressing, bathing or taking medication, the only options were skilled nursing facilities or costly in-home nursing care. Personal care offers a better way to care for people who need help but don't need the extensive care found at a skilled nursing facility ... and at a fraction of the cost. At WILMAC, we have created comforting, homelike residences where seniors live in private or semi private apartments surrounded by their own furnishings and whichever of their treasures they choose. Personal services, planned around each individual's unique needs, are provided in the privacy of the resident’s apartment in a manner that maintains dignity and honors individual choices.

  • Can personal care residences accommodate residents who utilize wheelchairs or walkers?

    Yes. Personal care residences can accommodate residents using wheelchairs, walkers and other ambulatory assistance devices. At WILMAC, we provide as little or as much assistance as necessary to enable participation in all aspects of our activity programs and daily living activities.

  • Can personal care facilities care for residents who are incontinent?

    Yes. Personal care facilities provide toileting schedules for residents who experience incontinence, as well as partial and complete assistance with incontinence care products. Regularly scheduled showers, bathing and personal hygiene assistance are also available.

  • Can residents with Alzheimer's disease or other forms of dementia be cared for at personal care facilities?

    Yes. Personal care facilities offer personalized care plans designed to promote quality of life for individuals with Alzheimer's disease or other forms of dementia in a positive environment that’s more compact.

  • Can personal care facilities provide meals for individuals with special dietary needs?

    Yes. Meals can be designed around individual dietary needs, providing optimal nutrition for each particular health situation.

  • Can personal care facilities care for residents who need physical therapy or other therapy services?

    Yes. WILMAC personal care facilities offer a wide range of rehabilitation services on-site through a partnership with Genesis Rehab Services. This partnership means that personal care residents don’t have to leave our communities to get therapy. This partnership also maintains continuity of care when a resident moves from a skilled nursing facility back to personal care within the retirement community.

  • Can depressed or emotionally needy residents be cared for at personal care facilities?

    Yes. Social interaction, positive surroundings, personal support, and caring staff members can assist with residents' well-being. Continued support from family and friends is helpful during this sometimes difficult period of transition or following the loss of a loved one.

  • How is personal care different from skilled nursing care?

    Personal care is the ideal choice for older adults who may require help with daily living but don't need the skilled medical care provided in nursing homes. Personal care residents can receive personal care on a scheduled and even unscheduled basis. Both personal care and skilled nursing care are an invaluable part of the community. However, both are very different in the services that they offer and the individuals that they care for. A WILMAC representative will gladly discuss your loved one’s needs with you and help you make the decision that’s right for both of you.

  • How do I choose a personal care community for my mother?

    Choosing a personal care residence can be a challenge. However, there are some general guidelines to follow as you begin looking for a residence for your loved one. For example, consider the following:

    • Physical Features:
      • Is the residence well-designed for the resident's needs?
      • Is the floor plan easy to follow?
    • Medication and Personal Care Services:
      • Does the residence have specific policies regarding storage of medications?
      • Assistance with medications?
      • Training and supervision of staff and record-keeping?
    • Is self-administration of medication allowed?
  • What can you tell me about your staff?

    Our staff members are chosen for their compassion and dedication to making our residents feel safe and comfortable in their own setting. Unlike most personal care residences, we offer licensed nursing professionals and other caring staff who will make your new home safe and comfortable.

  • Can residents do things outside the personal care community?

    Yes, of course. Our personal care residences offer transportation services for all residents as well as regularly scheduled outings and activities including trips to museums, shopping trips, outings for special events and holidays and much more.

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