Our Mission and Values
"The satisfaction of our residents and their families is our most important goal. With every family, we strive to create relationships that meet or exceed their expectations."
The WILMAC Difference
At WILMAC, we believe we have a responsibility to provide residents with the highest-quality senior care, delivered by the most qualified professionals. We continually strive to be the most trusted provider of senior living options and healthcare services. We offer the benefit of hands-on family ownership by our first- and second-generation owners. All of this goes to show: We make it our mission to help you Live Well, Every Day.
A Commitment to Caring
Our senior living communities are special places where residents and families are treated with dignity and respect. Our well-trained staff addresses each resident’s unique physical, social, emotional and spiritual needs through personalized programs and rehabilitation services. Our goal is to make every stay a positive one.
The WILMAC Family Values
Our entire team is committed to the four WILMAC family values:
- Honesty – We will deal honestly and ethically with our fellow family members, customers and their families at all times.
- Excellence – We will focus on the need for continuous quality improvement. Feedback from our internal and external customers will guide us in meeting the changing needs of our senior care communities.
- Association – We recognize that the associations developed within our organization and with other partners are vital to maintaining our role as a senior care innovator.
- Respect – We uphold the rights of every individual who interacts with WILMAC. We expect every WILMAC family member to respect customers, fellow family members, and the rules and regulations of our workplace.